Privacy Policy

Last Updated: August 30, 2026

ESHAAL ENGINEERING SYSTEMS (“we,” “us,” “our,” or “the Company”) respects your privacy and is committed to protecting the personal information of visitors, clients, and users of our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our online forms.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you voluntarily submit it through our website.

Contact Us Form

When you contact us through our Contact Us page, we may collect:

  • Your name

  • Email address

  • Phone number

  • Message or inquiry details

This information is used to respond to your inquiry and provide relevant information about our services.

Get a Quote Form

When you request a quotation, we may collect:

  • Your name

  • Email address

  • Phone number

  • Selected service

  • Project or service requirements

  • Message or additional project details

Our available service categories may include:

  • MEP Contracting

  • Fire Fighting Systems

  • Low Current Systems

  • Civil Works & Fit-Out

  • Testing & Commissioning

  • Maintenance & AMC

  • IT Services

We use this information to understand your requirements and respond to your quotation request.

2. How We Use Your Information

ESHAAL ENGINEERING SYSTEMS may use your information to:

  • Respond to your inquiries and requests

  • Process and respond to quotation requests

  • Communicate with you regarding requested services

  • Improve our website functionality and user experience

  • Maintain the security and performance of our website

  • Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate business purposes and in accordance with applicable laws.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality and improve your browsing experience.

Cookies may include basic functional or session cookies used by WordPress and other technologies required for the proper operation of the website.

Our Contact Us page may also include an embedded Google Maps service. Google may collect information or set cookies according to its own privacy policies when the map is loaded.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

5. Third-Party Services

We may use trusted third-party service providers to operate and maintain our website and services. These may include:

Google Maps

Our website may use embedded Google Maps to display our business location or related geographical information. Google may collect information in accordance with its own privacy policies.

Google Fonts

Our website may use Google Fonts to improve website design and typography. Depending on how the website is configured, Google may process certain technical information when fonts are loaded.

Website Hosting

Our website is hosted by our hosting service provider, Weblvy. The hosting provider may process technical information necessary for website operation, security, backups, and performance.

Website Forms

Our website forms may be managed through Elementor Pro Forms or another website form-handling system. Information submitted through these forms may be delivered to our business email and may also be stored within the website administration system depending on the website configuration.

6. How We Share Your Information

ESHAAL ENGINEERING SYSTEMS does not sell, rent, or trade your personal information.

We may share information only when necessary to:

  • Respond to your requested services or inquiries

  • Operate and maintain our website

  • Work with trusted service providers supporting our business operations

  • Protect our legal rights, property, or safety

  • Comply with applicable laws, regulations, or legal requirements in the Kingdom of Saudi Arabia

7. Data Storage and Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing electronic data is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to your inquiry or quotation request

  • Provide requested services

  • Maintain business and administrative records

  • Meet legal or regulatory obligations

When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it.

9. Your Rights

Depending on applicable laws and regulations, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Ask questions about how your information is collected and used

To make a request regarding your personal information, please contact us using the details below.

10. External Links

Our website may contain links to third-party websites or services. ESHAAL ENGINEERING SYSTEMS is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and services are not specifically intended for children. We do not knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information through our website, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

ESHAAL ENGINEERING SYSTEMS may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be posted on this page, and the latest version will apply from the date it is published.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your personal information, please contact us:

ESHAAL ENGINEERING SYSTEMS

Address: Dammam, Saudi Arabia

Phone: 00966 566 378 160

Email: info@eesgrp.com

We will make reasonable efforts to respond to privacy-related requests as soon as possible.